Last Updated: 12 December 2025
Website: https://oxhar.com
Email: info@oxhar.com
Oxhar Business School is committed to ensuring open, fair, and inclusive access to all training and assessment activities.
In line with the Equality Act 2010, we recognise our duty to make reasonable adjustments and, where appropriate, provide special considerations to ensure that learners with disabilities, difficulties, or temporary circumstances are not disadvantaged.
This policy outlines how reasonable adjustments and special considerations are requested, assessed, approved, and implemented.
1. Aims and Objectives
Oxhar Business School aims to:
- Ensure equal and fair access to training and assessment
- Support learners requiring adjustments without compromising the integrity of assessment outcomes
- Ensure that no learner is disadvantaged due to disability, difficulty, or temporary medical/emotional circumstances
- Protect the validity, quality, and reliability of learning outcomes
Adjustments must not give an unfair advantage to any learner or compromise assessment standards.
2. Reasonable Adjustments
Reasonable adjustments are changes made before or during learning or assessment to reduce the effect of a disability or difficulty.
These may include:
- Adjustments to online learning accessibility (e.g., display settings, speech technology support)
- Providing assistance during assessments
- Adaptation of learning materials (e.g., coloured paper, enlarged text)
- Reorganising the learning/assessment environment
- Use of mechanical or electronic aids
- Assistive software
- Low-vision aids
- British Sign Language interpreters
Key Conditions
- Adjustments must be agreed at the point of booking/registration.
- Requests must be submitted within a reasonable timeframe and no later than 7 days of registration or 28 working days before any classroom event.
- Adjustments cannot be applied where training provides a license to practice, or where practical competence must be demonstrated.
- Adjustments must never affect assessment validity or give an unfair advantage.
3. Special Considerations
Special considerations apply to learners who were prepared and present for assessment but were affected by temporary illness, injury, or unforeseen circumstances.
Special considerations:
- Cannot remove the difficulty experienced
- Must only provide a small adjustment
- Cannot be applied to practical assessments or license-to-practice qualifications
Learners may be eligible if:
- A recent illness, accident, or bereavement affected performance
- Pre-agreed arrangements proved inappropriate
- Part of an assessment was missed due to circumstances outside the learner’s control
Learners are NOT eligible if:
- The condition did not affect them at the time of assessment
- Absence was due to personal arrangements (e.g., holidays)
- Assessment was affected by minor technical issues or normal operational disruptions
- The outcome has already been formally certified
Requests must be submitted within 7 days of the event or assessment.
4. Approval Process
All requests for reasonable adjustments and special considerations must be:
- Submitted using the appropriate Oxhar Business School forms
- Supported with relevant evidence or documentation
- Reviewed on a case-by-case basis
- Approved before assessment begins (reasonable adjustments) or within 7 days of assessment (special considerations)
Oxhar Business School will only approve adjustments that:
- Do not compromise the quality or reliability of learning
- Do not give unfair advantage
- Do not influence or distort the assessment outcome
Assessment conducted following an adjustment must be carried out in the same manner as all other learner work.
5. Important Notes
- Not all requests may be granted if the adjustment is not reasonable, practical, or appropriate.
- A learner may require different adjustments for different subjects or assessments.
- Decisions will vary based on severity, timing, and assessment type.