HomePrivacy Policy

Privacy Policy

Last Updated: 12 December 2025

At Oxhar (“Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and secure your data when you access our website, learning platform, mobile applications, and all related products or services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number
  • Date of birth, gender (if provided)
  • Address, nationality (if required)
  • Identity details for verification or credit-based transactions

1.2 Account & Course Information

  • Login details
  • Enrollments, course progress, certificates
  • Uploaded assignments, messages, interactions

1.3 Payment & Transaction Data

  • Payment method
  • Transaction records
  • Billing details
    (All payments are processed through secure third-party payment gateways. Oxhar does not store full card details.)

1.4 Technical & Usage Data

  • IP address
  • Device information
  • Browser type
  • Cookies
  • Access times
  • Clickstream data
  • Navigation behaviour
  • App usage analytics

1.5 Communications

  • Emails, chat messages, support interactions
  • Survey responses
  • Feedback and reviews

2. How We Use Your Information

Oxhar and its affiliates may collect, store, process, analyze, and use your data for the following purposes:

2.1 Service Delivery

  • Account creation and platform access
  • Course delivery, progress tracking, and certification
  • Customer support and technical assistance

2.2 Marketing & Communication

(You consent to receive marketing messages unless you opt out.)

We may use your data to:

  • Send promotional offers
  • Recommend courses
  • Deliver email/SMS/WhatsApp updates
  • Run advertising campaigns (Google, Meta, LinkedIn, etc.)
  • Personalize content and user experience

2.3 Credit Check & Risk Assessment

(If applicable for EMI or financing options)

  • Identity verification
  • Eligibility assessment
  • Fraud prevention
  • Compliance checks

2.4 Business Improvement

We may analyze your data to:

  • Improve platform performance
  • Conduct testing and debugging
  • Develop new products
  • Analyse trends and user behaviour

2.5 Legal & Compliance

We may use or disclose your data to:

  • Satisfy legal or regulatory obligations
  • Respond to lawful requests by authorities
  • Protect against fraud, misuse, or security threats

3. Right to Use and Share Data with Affiliates

You grant Oxhar and its affiliates the right to:

  • Store, process, and analyze your data
  • Use data for marketing, analytics, product development, and internal reports
  • Combine data with third-party datasets
  • Share information with:
    • Payment processors
    • CRM and analytics tools
    • Advertising platforms
    • Verification agencies
    • Cloud service providers
    • Business partners

All affiliates and partners must comply with Oxhar’s privacy and data-protection requirements.

4. Cookies & Tracking Technologies

We use cookies, beacons, pixels, and similar technologies to improve website functionality, personalize content, and analyze user behaviour.

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We retain personal data for as long as necessary to:

  • Provide services
  • Comply with legal requirements
  • Maintain business records
  • Protect Oxhar’s interests

Some data may be stored longer for compliance, accounting, dispute resolution, or fraud prevention.

6. Data Security

We use industry-standard security measures to protect your data, including:

  • Encryption
  • Firewalls
  • Secure servers
  • Access control
  • Monitoring and audits

While we take strong precautions, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your data
  • Correction of incorrect information
  • Deletion (“right to be forgotten”)
  • Restriction of processing
  • Opt-out of marketing
  • Data portability

Submit requests to info@oxhar.com.

8. Opt-Out Options

You may opt out of:

  • Marketing emails
  • SMS/WhatsApp promotions
  • Retargeting ads (via ad platforms)

However, essential service notifications cannot be opted out of.

9. Children’s Privacy

Oxhar does not knowingly collect data from children under 16 years unless permitted by law and with parental consent.

10. International Data Transfers

Your data may be stored or processed in countries outside your residence (India, UAE, USA, EU, etc.).
We ensure adequate protection through contractual and technical safeguards.

11. Third-Party Services

Our platform may contain links to external websites.
Oxhar is not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted with a new “Last Updated” date.
Continued use of our Services after changes implies your acceptance.

13. Contact Information

For questions, concerns, or data requests, contact:

Email: info@oxhar.com
Company: Oxhar
Support Hours: Monday–Saturday

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